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Invelos Forums->Posts by Clark G. Flipper Page: 1  Previous   Next
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Quoting GSyren:
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Quoting Clark G. Flipper:
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No, it is unfortunately not true. You can tell the difference as follows: instead of rfereshing your collection completely in one step, hit "online/PROFILE REFRESH" (instead of "collection refresh"). When there are no updates, you simply get nothing. When the incremental refrsh fails, you get an error.
I tried a few minutes ago, it failed.

Are you referring to Online/Refresh DVD from Invelos/Refresh Profile Only? If so, that works as expected for me. Exactly what error do you see?

It says "premature end of file" or some such thing, I don't have the exact phrase now.
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Topic Replies: 87, Topic Views: 21265
Quoting greyghost:
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Quoting Clark G. Flipper:
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Quoting GSyren:
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Quoting greyghost:
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It does appear to be working at the moment.

Dang! I didn't think this would ever be fixed! It took almost a year, but it seems to be working now! 


Not very stably, though. It seems to fall down frequently.


What are your expectations?  Profile updates are only released once a day (around midnight Central Time). Attempting the refresh multiple times throughout the day will result in nothing being downloaded after the first time.

I have refreshed daily since it started working correctly again without issues.


No, it is unfortunately not true. You can tell the difference as follows: instead of rfereshing your collection completely in one step, hit "online/PROFILE REFRESH" (instead of "collection refresh"). When there are no updates, you simply get nothing. When the incremental refrsh fails, you get an error.
I tried a few minutes ago, it failed.
Posted:
Topic Replies: 87, Topic Views: 21265
Quoting GSyren:
Quote:
Quoting greyghost:
Quote:
It does appear to be working at the moment.

Dang! I didn't think this would ever be fixed! It took almost a year, but it seems to be working now! 


Not very stably, though. It seems to fall down frequently.
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Topic Replies: 87, Topic Views: 21265
Quoting GSyren:
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Hopefully this will be fixed soon.


Just from curiosity: what makes you think this problem is being worked on? Have you opened a sopport ticket or anything similar?
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Topic Replies: 8, Topic Views: 9715
Quoting Clark G. Flipper:
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Quoting GSyren:
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Quoting rdodolak:
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I don't think that would help as it's likely that the incremental update file isn't being generated on the server side.

I'm pretty sure that's right. It has to be a server side issue.


Just in case nobody else did - I opened a support ticket.


No result whatsoever. Does anyone have another communication channel to invelos?
Posted:
Topic Replies: 39, Topic Views: 16875
Quoting GSyren:
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Quoting rdodolak:
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I don't think that would help as it's likely that the incremental update file isn't being generated on the server side.

I'm pretty sure that's right. It has to be a server side issue.


Just in case nobody else did - I opened a support ticket.
Posted:
Topic Replies: 39, Topic Views: 16875
It doesn't fix the problem permanently, though. Ater a complete refresh, the next standard (delta) refresh fails again. I have to perform Ctrl-Refresh each time.
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Topic Replies: 39, Topic Views: 16875
Quoting LEEHSKINNER:
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it's been happening to me for the last couple of weeks.

Same with me. There must be something wrong with the online profile list. The Ctrl-Refresh method drew updates, though.
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Topic Replies: 39, Topic Views: 16875
Invelos Forums->Posts by Clark G. Flipper Page: 1  Previous   Next