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| Registered: November 22, 2008 | | Posts: 3 |
| | Posted: | | | | Thanks, that worked.  |
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| Registered: March 13, 2007 | Reputation:  |  Posts: 1,437 |
| | Posted: | | | | Quoting GSyren: Quote:
Quoting greyghost:
Quote:
Or just hold the Ctrl key and select Refresh Online Profile List... under the Online... tab.
This just downloads the complete online profile list, you still need to Refresh Updated Profiles as usual.
Hm, is that documented somewhere? I assume that it was implemented after Ken had written that article in the knowledge base. It's a pity Ken was so bad at updating the documentation. Or, in fact, documenting some special functions at all. Now much of it is just through oral tradition.  It took quite a while for me to find the documentation. It appears in the Support Knowledge base under Crash / Hang, Floating Point Error, or missing text on buttons. "This error can also be caused by a corrupted online profile list file. To correct this, from DVD Profiler's main menu, select Online->Refresh Online Profile List while holding CTRL." | | | | Registered: February 10, 2002 |
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| Registered: May 25, 2007 | | Posts: 11 |
| | Posted: | | | | Quoting primetime21: Quote:
For the last week or so, every morning when I do the "refresh updated profiles", it tells me that all profiles are up to date. This is despite the fact that I'm definitely voting on a lot of contributions which I assumed are being approved, as well as having my own contributions approved. Usually, when my own contributions are processed, they still show up in the updated profiles to be refreshed, just as skipped. Yesterday, I realized that the new Pi 4K release had a number of changes that weren't on my downloaded profile.
Is this happening to anyone else? Any ideas what to do to fix it? it's been happening to me for the last couple of weeks. I have no idea how to fix it. Are updates being accepted? |
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| Registered: May 25, 2014 | | Posts: 13 |
| | Posted: | | | | Quoting LEEHSKINNER: Quote:
it's been happening to me for the last couple of weeks. Same with me. There must be something wrong with the online profile list. The Ctrl-Refresh method drew updates, though. |
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| Registered: May 25, 2007 | | Posts: 11 |
| | Posted: | | | | This just downloads the complete online profile list, you still need to Refresh Updated Profiles as usual.
"This error can also be caused by a corrupted online profile list file. To correct this, from DVD Profiler's main menu, select Online->Refresh Online Profile List while holding CTRL."
YES! Thanks, greyghost! I just got 2 weeks of updates. |
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| Registered: May 25, 2014 | | Posts: 13 |
| | Posted: | | | | It doesn't fix the problem permanently, though. Ater a complete refresh, the next standard (delta) refresh fails again. I have to perform Ctrl-Refresh each time. |
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| Registered: March 20, 2007 | | Reputation: |  Posts: 27 |
| | Posted: | | | | Quoting Clark G. Flipper: Quote:
It doesn't fix the problem permanently, though. Ater a complete refresh, the next standard (delta) refresh fails again. I have to perform Ctrl-Refresh each time. Same here. I have to do the Ctrl+Refresh trick regulary now it seems... |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 17,334 |
| | Posted: | | | | Glad I finally seen this. I was stressing a little trying to remember the fix for it and was about to ask for the fix myself! Thanks guys! | | | | Pete |
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| Registered: May 25, 2007 | | Posts: 11 |
| | Posted: | | | | Invelos needs to update the program as even the Database Repair Utility does not fix this. Maybe just updating the repair utility would help. If they have already done that, how do I download a newer Repair Utility? Do the developers even see this thread? |
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| Registered: March 18, 2007 | Reputation:  | | Posts: 1,639 |
| | Posted: | | | | Quoting LEEHSKINNER: Quote:
Invelos needs to update the program as even the Database Repair Utility does not fix this. Maybe just updating the repair utility would help. If they have already done that, how do I download a newer Repair Utility? Do the developers even see this thread? I don't think that would help as it's likely that the incremental update file isn't being generated on the server side. |
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| Registered: March 14, 2007 | | Reputation: |  Posts: 4,674 |
| | Posted: | | | | Quoting rdodolak: Quote:
I don't think that would help as it's likely that the incremental update file isn't being generated on the server side. I'm pretty sure that's right. It has to be a server side issue. | | | My freeware tools for DVD Profiler users.
Gunnar |
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| Registered: March 24, 2007 | | Reputation: |  Posts: 1,230 |
| | Posted: | | | | Quoting GSyren: Quote:
Quoting the Knowledge Base:
Quote:
You can download the online profile list directly from your browser and save it to your "My Documents\DVD Profiler" directory. The next time you start DVD Profiler, it will automatically import the downloaded file.
Download the file by right-clicking on the download link below and selecting "Save Target As". Then, browse to your "My Documents" folder, then into "DVD Profiler" from there. Save the downloaded file.
Download link: OnlineList.dod
This works! Just make sure you download the file into the directory indicated, and then restart Profiler. That was extremely helpful and enabled me to catch up on a sizeable backlog of approved profile updates that had been stuck somewhere. Many thanks for posting it here | | | | Last edited: by Nosferatu |
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| Registered: May 25, 2014 | | Posts: 13 |
| | Posted: | | | | Quoting GSyren: Quote:
Quoting rdodolak:
Quote:
I don't think that would help as it's likely that the incremental update file isn't being generated on the server side.
I'm pretty sure that's right. It has to be a server side issue. Just in case nobody else did - I opened a support ticket. |
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| Registered: May 25, 2014 | | Posts: 13 |
| | Posted: | | | | Quoting Clark G. Flipper: Quote:
Quoting GSyren:
Quote:
Quoting rdodolak:
Quote:
I don't think that would help as it's likely that the incremental update file isn't being generated on the server side.
I'm pretty sure that's right. It has to be a server side issue.
Just in case nobody else did - I opened a support ticket. No result whatsoever. Does anyone have another communication channel to invelos? |
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| Registered: March 18, 2007 | | Reputation: | | Posts: 1,639 |
| | Posted: | | | | I happened to receive a random error popup window today and when trying to submit the error to Invelos it failed. I'm guessing either there's a service not running or a port not opened on the new server and is a side effect from the server failure/rebuild process. I wonder if there's a similar issue for the incremental OPL update. |
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