Quoting tweeter:

Quote:
Quoting Mark Harrison:

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All I know is it's an old IBM.  I don't have any old laptops lying around to pull memory from.  If that's the problem, she might be on her own.

Be interested to hear what model IBM.  I still use an R40 (circa 2003) and upgrading the memory (one of two slots was empty) was a breeze thru a panel on the bottom.

If it is accessible and there is more than one memory card try swapping them.  If it is a seating issue that may fix it.  If it is the memory the behavior may change, which would tell you something also.

additionally you can also try running it with just one (providing there is two) if its the memory and only one is bad then it should boot up fine

-Agrare

Quoting Mark Harrison:

Quote:
Just to be clear in case I wasn't previously.  It boots up just fine.  Goes all the way to the XP login screen.  It's only when you try logging into an account that it blue screens.

Noted.  But it may not be till it starts loading the account specific that it hits the bad spot in memory (assuming of course that is the issue).

It would help if you had the actual Blue Screen message.

Most likely candidates from a quick review of the Microsoft Knowledge Base are:

1. User account settings are corrupted (See here for troubleshooting).

2. She removed Roxio Easy CD Creator 5 Platinum Edition (See here for troubleshooting)

3. The computer is infected with a variant of the Sdbot virus (See here for troubleshooting)

My recommendation is to first eliminate the possibility of a virus then go from there.

The problem is probably a missing driver or corrupted user account.

Missing or Damaged Driver File
Use Recovery Console to replace the missing or damaged driver file. To do so, follow these steps:
1. Insert the Windows XP CD-ROM into the CD-ROM or DVD-ROM drive, and then restart the computer. Select any options that are required to start the computer from the CD-ROM or DVD-ROM drive if you are prompted to do so. 
2. When the "Welcome to Setup" screen appears, press R to start Recovery Console. 
3. If your computer is configured for dual booting or multiple booting, select the relevant Windows XP installation. 
4. When you are prompted to do so, type the administrator password, and then press ENTER.

Note In Windows XP Home Edition, the administrator password is\ blank by default. 
5. At the command prompt, type the following command, and then press ENTER:
cd windows\system32\drivers 
6. To rename the damaged driver file, type the following command, and then press ENTER
ren drivername.sys drivername.bak
where drivername is the name of the damaged driver file. 
7. To copy the driver from the Windows XP CD-ROM to the Drivers folder, type the following command, and then press ENTER
copy cd-rom:\i386 drivername
where cd-rom is the drive letter for the drive that contains the Windows XP CD-ROM. 
8. Type exit, press ENTER, and then restart the computer. 


Missing or Damaged User32.dll File
Use Recovery Console to replace the corrupted or damaged User32.dll file, then, if needed, perform an in-place upgrade (also called a repair install) of Windows XP. To do so follow these steps:
1. Insert the Windows XP CD-ROM into the CD-ROM or DVD-ROM drive, and then restart the computer. Select any options that are required to start the computer from the CD-ROM or DVD-ROM drive if you are prompted to do so. 
2. When the "Welcome to Setup" screen appears, press R to start Recovery Console. 
3. If your computer is configured for dual booting or multiple booting, select the relevant Windows XP installation. 
4. When you are prompted to do so, type the administrator password, and then press ENTER.

NOTE: In Windows XP Home Edition, the administrator password is\ blank by default. 
5. At the command prompt, type the following command, and then press ENTER:
cd windows\system32 
6. To rename the User32.dll file, type the following command, and then press ENTER:
ren user32.dll user32.bak 
7. To expand a new copy of the User32.dll file from the Windows XP CD-ROM to the System32 folder, type the following command, and then press ENTER:
expand cd-rom:\i386\user32.dl_ c:\windows\system32
where cd-rom is the drive letter for the drive that contains the Windows XP CD-ROM, and c:\windows is the drive letter and folder in which Windows XP is installed. 
8. Type exit, press ENTER, and then restart the computer. 
If Windows XP still fails to start, you may need to perform an in-place upgrade (also called a repair install)

Hope this helps.

Quoting Telecine:

Quote:
It would help if you had the actual Blue Screen message.

I do have the actual blue screen message.  I just didn't have it yesterday.

The two important looking bits are:

PAGE_FAULT_IN_NONPAGED_AREA

and

STOP: 0x00000050 (0x8D3E0196, 0x00000000, 0x8233ECEA, 0x00000000)

She took a photo of the blue screen and printed it out for me, so if there's anything else of interest that I missed, let me know.

I also now know it's an IBM Thinkpad type 2375-PU2.  I only had a few minutes last night to play with it.  I removed the only cover I could find on the bottom of the machine.  There was a slot for something there, but no memory.  How do you get to the memory on this thing?

I think I found it.
Check here. The activator of this rang a bell (installation and removal of a storage device), applies only to SCSI though. Didn't find any info about the interfaces of this specific notebook. So please check before taking action

The best other possibility is the ROXY CD Creator 5

Faulty RAM may be the reason too, but this error is reported in correlation to RAM issues only for Windows installation problems.

OpenGL could be another reason, but this is quite unlikely. It would have occured earlier then.

For a complete list of possible reasons (there are 49 of them) check here