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Duplicate EAN :-(
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DVD Profiler Desktop and Mobile RegistrantMiDiAN
Registered: March 14, 2007
Germany Posts: 124
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I can't post my EAN from my box (i'm at work), but since profiler gave me "After Hours" too, i assume i have the same one.

Regards
MiDiAN
DVD Profiler Unlimited RegistrantStar Contributordbisping
Registered: March 21, 2007
United Kingdom Posts: 103
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Same here, getting After Hours before adding manually on Disc ID

Dave...
DVD Profiler Unlimited RegistrantLewpy
Registered: June 5, 2007
Reputation: High Rating
United Kingdom Posts: 93
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I have received a reply from my enquiry to Warner Bros. 

Quote:
Hi Lewis,
Apologies for the delay in reply,

Very interesting query, “73219” - this part of the EAN is registered to Warner Home Video; I have cross referenced 7321900115285 against “Official Charts” database and only Matrix Reloaded is tracking against that EAN number,
It looks as though the studio who distributes “After Hours” has amended their barcode


So it sounds like the initial release of "After Hours" had the wrong EAN code 

Guess we just have to live with it 

EDIT: Hang on ... "After Hours" was also released by Warner Home Video  I will reply and enquire further.
You can download higher resolution versions of any of my cover scans from here
 Last edited: by Lewpy
DVD Profiler Unlimited RegistrantStar ContributorWinston Smith
Don't be discommodious
Registered: March 13, 2007
United States Posts: 21,610
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Lewpy:

Whatever reply they give you, assuming they will tell you that this UPC was used inerror and this is the correct UPC, it will make no difference relative to the copy you own, you have the UPC you have. The only way to deal with your copy of After Hours is via Disc ID.

Skip
ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here

Billy Video
DVD Profiler Unlimited RegistrantLewpy
Registered: June 5, 2007
Reputation: High Rating
United Kingdom Posts: 93
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Skip,

Yes, I know that there is nothing we can do about it, I am just curious to get to the bottom of how it can happen 
I particularly like the part where they blame the 'studio who distributes "After Hours"', only to find out it is themselves 

This is purely a report on investigating the origins of the duplication, not an attempt to gain evidence of an EAN error to make any kind of DB correction: the DB stands, as it should, as the EAN was first used by "After Hours".
You can download higher resolution versions of any of my cover scans from here
DVD Profiler Unlimited RegistrantStar ContributorWinston Smith
Don't be discommodious
Registered: March 13, 2007
United States Posts: 21,610
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Okie Dokey, I am sure it is some sort human error, don't forget they are human...I think...but sometimes i do wonder.

Skip
ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here

Billy Video
DVD Profiler Unlimited RegistrantLewpy
Registered: June 5, 2007
Reputation: High Rating
United Kingdom Posts: 93
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I have received the final word from Warner Bros
Quote:
Hi Lewis,
Having investigated further, “After Hours” was distributed by WHV but only part of the “Scorsese Box Set” –

Unfortunately “Matrix Reloaded” has been set-up with the same barcode as “After Hours” – this is purely down to the fact that we never released “After Hours” singularly; the system would have picked it up other wise!

So, due to the nature of the system, it could happen again, as they don't appear to fully track the EAN's of non-sale items in box sets 

Case closed 
You can download higher resolution versions of any of my cover scans from here
DVD Profiler Desktop and Mobile RegistrantStar ContributorTheMadMartian
Alien with an attitude
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 13,202
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It sounds like they set it up for individual sale then changed their mind.  Once it was changed to a 'box set only' release, they put the EAN back into the system.
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There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar
DVD Profiler Unlimited RegistrantPatrynXX
Since 12/2005 and before.
Registered: May 19, 2007
United States Posts: 8
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Kinda wish someone at invelos when I did a contact us would have pointed this out to me.  This page at least.  Nothing like adding the UK version of Matrix Reloaded on blu ray which is the only way to get it and get After Hours instead.

EAN or no.  the difference is in the UPC code.  Those are different. 
Matrix Realoded is 7321900115285
After Hours is 7321900115285>  but the DVD Profiler program won't let me add the >  Used to be that one keeps the first cover if the UPC's are the same.  They aren't.  Although if I google 7321900115285>  it'll also come up as Matrix Reloaded.
Temper sometimes gets the best of me.  Best to ignore myself and move along. :O  Do'h
DVD Profiler Unlimited RegistrantStar ContributorGridlock Joe
Registered: March 13, 2007
United States Posts: 114
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Quoting PatrynXX:
Quote:
Kinda wish someone at invelos when I did a contact us would have pointed this out to me.  This page at least.  Nothing like adding the UK version of Matrix Reloaded on blu ray which is the only way to get it and get After Hours instead.

EAN or no.  the difference is in the UPC code.  Those are different. 
Matrix Realoded is 7321900115285
After Hours is 7321900115285>  but the DVD Profiler program won't let me add the >  Used to be that one keeps the first cover if the UPC's are the same.  They aren't.  Although if I google 7321900115285>  it'll also come up as Matrix Reloaded.


The > symbol is "quiet space" -- letting the people who lay out the covers know that space needs to be allowed around the bar code. It's not part of the UPC.
DVD Profiler Unlimited RegistrantStar ContributorNexus the Sixth
Contributor since 2002
Registered: March 13, 2007
Reputation: High Rating
Sweden Posts: 3,197
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It seems to me that it should be possible to have duplicate EAN/UPCs in the database as long as they are different media types. Kind of like different localities...
First registered: February 15, 2002
 Last edited: by Nexus the Sixth
DVD Profiler Unlimited RegistrantPatrynXX
Since 12/2005 and before.
Registered: May 19, 2007
United States Posts: 8
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Probably need wikipedia to tell me about the EAN.  But we enter normally the movies via UPC code.

Both movies both the DVD of After Hours and the Blu Ray of Matrix Reloaded are from the UK.  To be a purist I'll probably leave my listing on the website collection as is with the wrong cover.  But if I enter the UPC code from Matrix Reloaded, in google 99 % of the time it comes up Matrix Reloaded.  Not After Hours.  So maybe the misprint is the fault of After Hours and not Matrix Reloaded.  Heck I've never even heard of the movie.  Thanks to blu-ray com they at least tell me what movies are regions free and Matrix 2 & 3 (have the NA book version of Matrix)  are at least region free... although the keep case is dvd width compared to North American's thinner type.  At least one could add the title blu ray title to the Add by Title list.  minus a UPC code.  Can't imagine what will happen when blu rays start appearing in cereal boxes.  Only way I was able to add a muppet movie was using the dvd rom drive.  Most don't have bd rom drives.  Only my brothers kick butt rig (that he doesn't understand..  he's a show off, play games with it type.) might handle blu ray video.  I'm more into film and photography.  So showing off isn't quite my thing. 

But clearly this topic is an old one.  Only way I ended up finding it was google.  Using the UPC code.  Although given this incident I might end up on the forum's more often.

Another thought also occurred to me.  I type in a UPC code and more than one movie tends to show up.  NA and CA versions.  I think this would be the easiest method here.  I guess I could compare this to finding the media code on dvd - + media.  Meritline once sold me counterfeit TY media.  Which right down to the media code was TY.  (which is JVC now, since Taiyo Yuden bought them out)

The reason I would be upset is some companies selling counterfeit dvd's use nefarious UPC codes.  And putting in my Amazon UK purchase of Matrix 2 up and coming up with the wrong movie suggests the movie is counterfeit   I know it isn't because it has the WB sticker.  But still, given the recent update to DVD Profiler... I would have hoped this would have been a thought.  As for Gridlock Joe's comment on my >    wish I could find my modified cuecat.  (that reads UPC)  so I can't say.

> is on After Hours.  Not Matrix Reloaded.  Maybe not the same thing as X but is sure looks it.
Temper sometimes gets the best of me.  Best to ignore myself and move along. :O  Do'h
DVD Profiler Unlimited RegistrantLewpy
Registered: June 5, 2007
Reputation: High Rating
United Kingdom Posts: 93
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Quoting PatrynXX:
Quote:
Probably need wikipedia to tell me about the EAN.  But we enter normally the movies via UPC code.

If you buy a UK DVD/BluRay/anything, it will have an EAN code, not a UPC.
UPC is American (12-digit), EAN is European (13-digit). An EAN that starts with 0 is actually a UPC code, as EAN was designed as a superset of UPC and included the entire UPC range as 0-xxxxxx-xxxxxx.

The Wikipedia article explains about the ">" character sometimes present. Just used to help some barcode scanners work properly, but doesn't actually mean anything.

As for which came first (After Hours DVD or Matrix Reloaded Blu-Ray), it was definately the After Hours DVD, as it was in the database when I tried to add the Matrix Reloaded when it was first released.
You can download higher resolution versions of any of my cover scans from here
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