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    Invelos Forums->General: General Discussion Page: 1 2  Previous   Next
Comcast Customers - Beware
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DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Looks like Comcast is going to cut off their heaviest bandwidth users if they're not careful.
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DVD Profiler Desktop and Mobile RegistrantStar Contributorschultzy
Xbox Live: squeekyfoot
Registered: March 13, 2007
United States Posts: 550
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You beat me to it.

Starting Oct 1, 2008, Comcast will be capping monthly consumer broadband use to 250GB.  I am guessing that is total (upload and download).

What happens if you go over your 250GB?  Comcast said they may contact you and let you know.  Not that they will, just that they may.  And if you do it a second time in 6 months, they terminate your service for a year.

Will they provide tools to help you keep track of your bandwidth use?  Nope.  They said do a search on Google and you should be able to find a tool to monitor your bandwidth.

Comcast's new policy - http://www.comcast.net/terms/network/amendment/
Comcast's FAQ on the new cap - http://help.comcast.net/content/faq/Frequently-Asked-Questions-about-Excessive-Use
Schultzy - http://www.michaelschultz.net
grenactics - The art of skillfully fraggin one’s opponent with the use of grenades or other compact explosive devices that are thrown by hand or projected.
DVD Profiler Desktop and Mobile RegistrantStar Contributorschultzy
Xbox Live: squeekyfoot
Registered: March 13, 2007
United States Posts: 550
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Just FYI, it's bandwidth total (upload and download)

From Comcast:
[i]Dear Michael Schultz,


Thank you for contacting Comcast via e-mail.

I understand that you have questions regarding the bandwidth cap and I
apologize for any confusion with this.  The cap of 250GB is for the
total use of internet service including download and upload of files.

In order to maintain a high-quality online service for all customers, we
have a responsibility to manage our network appropriately to provide the
best possible experience.  While Comcast has been evaluating a monthly
data usage threshold for quite some time, we have heard from high-speed
Internet customers who have asked that it provide a specific number for
excessive use. By providing a specific monthly data usage threshold,
Comcast hopes to provide more clarification to its customers about what
would qualify as excessive use.  As of October 1, 2008, data usage above
250 GB/month per Comcast High-Speed Internet residential customer
account will be considered excessive.

Generally speaking, more than 99% of our customers use our service as
intended, as a residential product so less than 1% of Comcast customers
today use and excessive amount of data.  By way of comparison, they use
more bandwidth in one month than a regular customer would use over a
period of many years.  To reach 250 GB in a month, for example, a
customer would have to do any of the following:
    ? Send 50 million emails (at 0.05 KB/email)
    ? Download 62,500 songs (at 4 MB/song)
    ? Download 125 standard-definition movies (at 2 GB/movie)
    ? Upload 25,000 hi-resolution digital photos (at 10 MB/photo)

There are many online tools customers can download and use to measure
their consumption. Customers can find such tools by simply doing a Web
search - for example, a search for "bandwidth meter" will provide some
options. Customers using multiple PCs should just be aware that they
will need to measure and combine their total monthly usage in order to
identify the data usage for their entire account.[/i]
Schultzy - http://www.michaelschultz.net
grenactics - The art of skillfully fraggin one’s opponent with the use of grenades or other compact explosive devices that are thrown by hand or projected.
DVD Profiler Desktop and Mobile RegistrantStar ContributorNewEnglander
Registered: 11/13/2003
Registered: March 13, 2007
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Wait for Time Warner to announce their cap which is way less than 250 GB of data.

Quote:
The caps differ depending on the tier of service paid for by the consumer. The lowest level of service is a 768Kbps connection with a 5GB cap for $29.95 per month. The high-end package will offer 15MBps with a 40GB cap for $54.90 per month. Consumers will pay by the gigabyte for consumption in excess of the established caps. Customers will be able to see how much bandwidth they have left by visiting the Time Warner Cable web site.
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 Last edited: by NewEnglander
DVD Profiler Desktop and Mobile RegistrantStar Contributorschultzy
Xbox Live: squeekyfoot
Registered: March 13, 2007
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Quoting NewEnglander:
Quote:
Wait for Time Warner to announce their cap which is way less than 250 GB of data.

Quote:
The caps differ depending on the tier of service paid for by the consumer. The lowest level of service is a 768Kbps connection with a 5GB cap for $29.95 per month. The high-end package will offer 15MBps with a 40GB cap for $54.90 per month. Consumers will pay by the gigabyte for consumption in excess of the established caps. Customers will be able to see how much bandwidth they have left by visiting the Time Warner Cable web site.


Ouch.
Schultzy - http://www.michaelschultz.net
grenactics - The art of skillfully fraggin one’s opponent with the use of grenades or other compact explosive devices that are thrown by hand or projected.
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
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Registered: May 19, 2007
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Keep in mind that when you download data, you're also uploading checksum bits at the same time.  Watch your network traffic sometime, you'll see it.

With a Verizon FiOS account, I have no cap.
DVD Profiler Desktop and Mobile RegistrantStar Contributorschultzy
Xbox Live: squeekyfoot
Registered: March 13, 2007
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I have only found two routers that have bandwidth monitoring build in.  One is D-Link's gaming one at around $200.  Right now I am running NetMeter on all the computers to get an idea of how much bandwidth is being used.  Unfortunately I have no way to monitor the 5 game systems.
Schultzy - http://www.michaelschultz.net
grenactics - The art of skillfully fraggin one’s opponent with the use of grenades or other compact explosive devices that are thrown by hand or projected.
DVD Profiler Desktop and Mobile RegistrantDeus
Registered: May 26, 2007
Posts: 2
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What about gaming? How much XBOX live usage will this allow? This is NOT good.
DVD Profiler Unlimited RegistrantStar Contributorreybr
Registered: March 13, 2007
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Quoting schultzy:
Quote:
I have only found two routers that have bandwidth monitoring build in.  One is D-Link's gaming one at around $200.


The cheap Linksys WRT-G/GS/GL with modified firmware (DD-WRT/Tomato/etc) also have the ability to monitor bandwidth.

The colour of her eyes, were the colour of insanity
DVD Profiler Desktop and Mobile RegistrantStar Contributorschultzy
Xbox Live: squeekyfoot
Registered: March 13, 2007
United States Posts: 550
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Quoting reybr:
Quote:
Quoting schultzy:
Quote:
I have only found two routers that have bandwidth monitoring build in.  One is D-Link's gaming one at around $200.


The cheap Linksys WRT-G/GS/GL with modified firmware (DD-WRT/Tomato/etc) also have the ability to monitor bandwidth.


They do, but some of the new releases of those routers can not be flashed with a third party firmware.
Schultzy - http://www.michaelschultz.net
grenactics - The art of skillfully fraggin one’s opponent with the use of grenades or other compact explosive devices that are thrown by hand or projected.
DVD Profiler Unlimited RegistrantFLighT
Registered: May 26, 2007
United States Posts: 57
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Quoting schultzy:
Quote:
Generally speaking, more than 99% of our customers use our service as
intended, as a residential product so less than 1% of Comcast customers
today use and excessive amount of data.  By way of comparison, they use
more bandwidth in one month than a regular customer would use over a
period of many years.  To reach 250 GB in a month, for example, a
customer would have to do any of the following:
    ? Send 50 million emails (at 0.05 KB/email)
    ? Download 62,500 songs (at 4 MB/song)
    ? Download 125 standard-definition movies (at 2 GB/movie)
    ? Upload 25,000 hi-resolution digital photos (at 10 MB/photo)

[/i]


I find it hard to believe that anyone sending or downloading that much info is doing it for personal use. This sounds like commercial use to me. Are users at that amount of bandwidth monthly just lying to get around paying some sort of commercial rate for internet use, if there is such a thing?
DVD Profiler Desktop and Mobile RegistrantStar Contributorschultzy
Xbox Live: squeekyfoot
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There are other things out there to look at as well that people may not realize that eat up their bandwidth.  Almost every program these days talks to a server somewhere for updates (MS, Adobe, Real, etc).  DVDP talks to Invelos depending on what you are doing in it.  How often do that they check back to the server, do they automatically download updates, how much bandwidth is used each time a program talks to a server. 

As Deus brought up, how much bandwidth is used playing online games like WoW or Xbox Live?  In my house we have three people that play online games between computers, Xbox 360, PS3, and the Wii.  The Wii will stay connected to Nintendo even when you turn the console off.  The Xbox is constantly connected to Microsoft while it is on and so is the PS3. 

Also, doesn't Comcast offer VoIP phone service?  Do they seperate that traffic from the other bandwidth?
Schultzy - http://www.michaelschultz.net
grenactics - The art of skillfully fraggin one’s opponent with the use of grenades or other compact explosive devices that are thrown by hand or projected.
DVD Profiler Desktop and Mobile RegistrantStar ContributorTheMadMartian
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Registered: March 13, 2007
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WoW Bandwidth Usage - According to this article, if you ran WoW at peak bandwidth 24x7, you would use about 70GB per month.  For the average user, however, they figure 600MB per month.
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DVD Profiler Desktop and Mobile RegistrantStar Contributorschultzy
Xbox Live: squeekyfoot
Registered: March 13, 2007
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Quoting Unicus69:
Quote:
WoW Bandwidth Usage - According to this article, if you ran WoW at peak bandwidth 24x7, you would use about 70GB per month.  For the average user, however, they figure 600MB per month.


That's not too bad.  I don;t play WoW, but my brother and I use our consoles systems quite a bit.
Schultzy - http://www.michaelschultz.net
grenactics - The art of skillfully fraggin one’s opponent with the use of grenades or other compact explosive devices that are thrown by hand or projected.
DVD Profiler Desktop and Mobile Registrantleo1963
Registered: May 14, 2007
United States Posts: 455
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This is just another example of why Comcast will NEVER touch my home again for TV or Broadband.  I will pay more per month for DSL before Comcast will ever provide me with service again.  I currently use DSL with AT&T U-verse and have had no speed issues or any problems and it is only 6meg download speeds but still faster that comcast's 10meg. 

Death to the cable companies!!!
 Last edited: by leo1963
DVD Profiler Unlimited RegistrantEric V.
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Registered: August 9, 2008
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Quoting leo1963:
Quote:
This is just another example of why Comcast will NEVER touch my home again for TV or Broadband.  I will pay more per month for DSL before Comcast will ever provide me with service again.  I currently use DSL with AT&T U-verse and have had no speed issues or any problems and it is only 6meg download speeds but still faster that comcast's 10meg. 

Death to the cable companies!!!

Sad thing it is either Comcast or ATT DSL 1.5Mbs. :S I would love to get ATT DSL 3 or 6 gigbit. I have neiboring areas with U0Verse boxs. But being directly on the CO? sniff sniff. My friend siad CO's will be going DSL2 so I could get faster speeds just have to wait and wair,
Thank You,
Eric Vogel
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