I know I could go to some other tech support forums, but I thought I'd try here first since maybe someone has this scanner.

I just got a new Epson Perfection V500 scanner and it does a great job on photos (and DVD/BD covers) but when I try to scan slides, it will only save one of them even though it goes through the process of scanning (and even saving) each one (four all together), but only one (the first) is actually saved.

Anyway, if anyone has experience with this and knows if there is some kind of setting I missed, I'd appreciate it. I did look at Epson's user guide which is just a pile of crap, lol.

Don't have the software/scanner to try but someone else had a similar problem:

A tip for those who buy this unit for slide and/or film scanning with ICE and scanning 2-4 slides at a time: Click the "All" button in the preview window after prescanning (previewing) the multiple slides to select all slides, then click the checkbox for ICE to insure that all slides are processed by ICE. You won't find this in the documentation or on Epson's website. I spent time figuring out why all 4 slides weren't being processed by ICE (I thought the unit was defective at first because only the first slide, which is selected by default, was being processed by ICE), so now you know without spending the time I did. I have used the scanner for photographs and documents, and have converted articles to editable text, all with no problems and excellent results. Still, slides/film is where it shines, thanks to ICE.

Hope this helps...

Well, I figured out the problem (and maybe it was in combination with the solution posted), but I was trying to save the slides in a tiff format (something different the standard tiff) but now it is all working smoothly so thanks guys!