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    Invelos Forums->DVD Profiler: Contribution Discussion Page: 1  Previous   Next
Hellboy 4k upcoming release (Blank Contribution) glitch
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DVD Profiler Unlimited RegistrantStar ContributorCubbyUps
Registered: March 14, 2007
Reputation: Highest Rating
United States Posts: 4,245
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OK, Devion27 and I have tried to update this profile (it's in the online database already) and both contributions are just blank. Nothing shows up to vote on.

We've tried, is anyone else having this problem with either this profile or any other profile?

043396539273
DVD Profiler Unlimited RegistrantStar ContributorCubbyUps
Registered: March 14, 2007
Reputation: Highest Rating
United States Posts: 4,245
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I think I may have found the problem.

A previous approved update removed this from the database with these notes.

Invelos: Please delete this profile from the database
Quote:

This title has been cancelled, and removed from all release schedules.
https://www.amazon.com/s?k=043396539273&ref=nb_sb_noss leads to a 'no results' page.

More info on https://forum.blu-ray.com/showthread.php?t=302993


If that's causing the problem, how do we get it back into the online database??
DVD Profiler Unlimited RegistrantStar ContributorT!M
Profiling since Dec. 2000
Registered: March 13, 2007
Reputation: Highest Rating
Netherlands Posts: 8,722
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It may seem like "it's in the online database already", but it actually isn't, as it's been removed. Therefore, a
contribution to 043396539273 will be treated as an entirely new contribution, as if it was a UPC that has never been entered before. Those can never be voted on - this is no exception. So just submit it, and chances are it'll go through without a hitch.
DVD Profiler Unlimited RegistrantStar ContributorCubbyUps
Registered: March 14, 2007
Reputation: Highest Rating
United States Posts: 4,245
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I submitted a basic profile, no cast/crew.

Hopefully it'll be approved.
We'll see.
DVD Profiler Unlimited RegistrantStar ContributorT!M
Profiling since Dec. 2000
Registered: March 13, 2007
Reputation: Highest Rating
Netherlands Posts: 8,722
Posted:
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Quoting CubbyUps:
Quote:
I submitted a basic profile, no cast/crew.

Hopefully it'll be approved.

Let's hope so. If not, then there are two options left. Option #1 would have been to open a support ticket, asking Invelos to "reset" 043396539273 somehow. Unfortunately, the support tickets don't seem to be answered anymore, so that brings us to option #2, which is to use an "Alternate Version" profile. This is obviously not what "Alternate Version" profiles are meant to be used for, but if everything else fails, then that could be a way to get the profile into the database after all.
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